This Privacy Policy explains how KW Marketing Media (KT0577041-H) (“we”, “us”, “our”) collects, uses, discloses and protects your personal data when you use https://kwmarketingmedia.com (the “Website”) or engage our services. We are committed to complying with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.
1. Personal data we collect
We may collect the following personal data:
- Your name, phone number, email address and business name, when you submit our contact form or contact us directly.
- Information about your business that you choose to share with us, such as your website, Google Business Profile and service areas.
- Messages and correspondence you send us by the contact form, WhatsApp, email or phone.
2. How we use your personal data
- To respond to enquiries and discuss the services you request.
- To provide and manage Google Maps SEO, web design and related agreed services.
- To communicate with you about an enquiry or an active service.
- To comply with legal and regulatory obligations.
3. How contact form submissions are processed
When you submit the contact form, your details are transmitted to us as a notification via Telegram, a third-party messaging service. Telegram may process this data on servers outside Malaysia. We do not store form submissions in a separate database on the Website.
4. Disclosure of personal data
We do not sell your personal data. We may share it with:
- Service providers who help us operate the Website and communicate with you, including hosting and messaging providers.
- Google, where necessary to manage your Google Business Profile on your behalf.
- Authorities, where required by law.
5. Transfer outside Malaysia
Some of our service providers may store or process data outside Malaysia. Where this happens, we take reasonable steps to ensure your personal data is protected to a standard consistent with the PDPA.
6. Cookies and analytics
The Website does not currently use analytics or advertising cookies. If this changes, we will update this Privacy Policy before using those tools.
7. Retention
We keep personal data only as long as necessary for the purposes it was collected for, or as required by law, after which it is securely deleted.
8. Your rights
Under the PDPA, you may:
- Ask whether we process personal data about you and how it is used.
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw consent or object to certain processing, subject to applicable law.
To make a request, contact us at hello@kwmarketingmedia.com.
9. Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
11. Contact
KW Marketing Media (KT0577041-H)
Kuala Lumpur, Malaysia
hello@kwmarketingmedia.com · WhatsApp +60 12-215 2590